Last Updated: August 14, 2025
We kindly invite you to review these Terms & Conditions in full before engaging our services. By booking or using our services, you acknowledge and agree to be bound by these Terms.
Words with an initial capital letter carry the meanings assigned to them under the definitions below. These definitions apply equally, whether expressed in singular or plural form.
Affiliate — Any entity that directly or indirectly controls, is controlled by, or is under common control with a party. “Control” refers to ownership of fifty percent (50%) or more of voting shares, equity interest, or other securities entitled to vote for directors or managing authority.
Country — Refers to Malaysia.
Company — Refers to Luxury Elite Travel & Tours Sdn. Bhd., Lot 3.19, 3rd Floor, Pertama Complex, Jalan Tuanku Abdul Rahman, City Centre, 50100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur.
Device — Any device capable of accessing the Service, including, but not limited to, a computer, mobile phone, or digital tablet.
Service — Refers to the travel, tours, transport, concierge, website, and all related arrangements operated by the Company.
Terms and Conditions (Terms) — These Terms & Conditions constitute the entire agreement between You and the Company regarding the use of the Service.
Third-Party Social Media Service — Any service or content, including data, information, products, or services, provided by a third party that may be displayed, included, or made available through the Service.
Website — Refers to Luxury Elite Travel & Tours, accessible at https://luxelitetours.my.
You — Refers to the customer, traveller, or any legal entity making a booking with us.
By booking with or engaging the services of Luxury Elite Travel & Tours Sdn. Bhd., you acknowledge that you have read, understood, and agreed to these Terms. These Terms apply whether you engage us directly or via authorised representatives.
If you do not agree to any part of these Terms, we kindly request that you refrain from using our services.
All bookings are subject to availability at the time of confirmation.
Payments must be made according to the Company’s specified terms. Failure to complete payment may result in cancellation without refund.
Cancellation and refund policies vary by service (e.g., flights, hotels, tours) and will be communicated upon booking.
We welcome families and children to enjoy our premium travel services. To ensure comfort and safety, the following applies:
Our Service may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of such sites.
We may suspend or terminate your access to our services immediately, without notice, if you breach these Terms.
To the maximum extent permitted by law, the Company and its affiliates shall not be liable for:
Our services are provided “AS IS” and “AS AVAILABLE.” We make no guarantees of uninterrupted availability, error-free performance, or suitability for your personal requirements.
These Terms are governed by the laws of Malaysia. In the event of a dispute, parties shall attempt to resolve it amicably before pursuing legal remedies.
If any provision of these Terms is deemed unenforceable, the remaining provisions remain valid. Failure by the Company to enforce a right does not constitute a waiver of that right.
We may update these Terms from time to time. Continued use of our services following any revisions constitutes acceptance of the new Terms.
For questions regarding these Terms & Conditions, please reach us at:
Luxury Elite Travel & Tours Sdn. Bhd.
Lot 3.19, 3rd Floor, Pertama Complex,
Jalan Tuanku Abdul Rahman, 50100 Kuala Lumpur, Malaysia
📧 Email: luxurytraveltours25@gmail.com
📞 Phone: +6012 341 2424
🌐 Website: https://luxelitetours.my
